Privacy Policy

1. Information We Collect

When you visit our website or submit a travel enquiry, we may collect the following information:

• Traveller's name.
• Mobile number or WhatsApp contact number.
• Email address, if provided.
• Number of visitors or travellers.
• Preferred tour city or destination.
• Additional travel requirements or messages.

We collect this information when you voluntarily submit it through our website enquiry forms or communicate with our team.

2. How We Use Your Information

The information submitted by visitors is used for legitimate travel enquiry and communication purposes, including:

• Responding to travel enquiries.
• Understanding customer travel requirements.
• Discussing customized tour itineraries.
• Providing information about our travel services.
• Coordinating requested travel arrangements.
• Communicating with customers regarding their enquiries.
• Improving our website and customer experience.

We do not use enquiry information for unrelated purposes without an appropriate legal basis or consent where required.

3. Communication With Customers

After receiving an enquiry, our team may contact you using the mobile number, WhatsApp number or email address provided in your submission.

Communication is intended to understand your travel requirements, answer questions and discuss relevant travel services.

We do not promise that submitting an enquiry automatically confirms a tour, reservation or travel arrangement.

4. Sharing of Information

Rahi Tour does not sell or rent personal information to third parties.

Information may be shared only when reasonably necessary for the following purposes:

• With service providers involved in requested travel arrangements, where necessary.
• With technical service providers supporting website operations or communication.
• When required by applicable law or a lawful government request.
• When necessary to protect our legal rights or prevent misuse of our services.

We aim to limit shared information to what is reasonably necessary for the relevant purpose.

5. Cookies and Website Technologies

Our website may use cookies or similar technologies to support website functionality, understand visitor activity and improve the browsing experience.

Third-party services, such as analytics or advertising tools, may also use cookies or similar technologies where implemented.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

6. Google Analytics and Advertising Services

We may use third-party analytics and advertising services, including Google services, to understand website performance and improve the relevance of our advertising.

These services may collect technical information such as browser details, device information, website interactions and cookie identifiers, depending on the tools implemented.

Google's use of information collected through its services is governed by Google's applicable privacy policies.

For more information, visit: Google Privacy Policy .

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration or misuse.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain enquiry information only for as long as reasonably necessary to respond to enquiries, coordinate requested services, maintain relevant business records and meet applicable legal requirements.

Information that is no longer required may be securely deleted or anonymized, subject to applicable legal obligations.

9. Your Privacy Rights

Subject to applicable law, you may request:

• Information about personal data we hold about you.
• Correction of inaccurate or incomplete information.
• Deletion of personal information where legally permissible.
• Withdrawal of consent where processing is based on consent.
• Assistance with privacy-related concerns or complaints.

You can contact us using the details provided below to make a privacy-related request.

10. External Links

Our website may contain links to external websites or third-party services. We are not responsible for the privacy practices or content of those websites.

Visitors are encouraged to review the privacy policies of external websites before sharing personal information.

11. Children's Privacy

Our website is intended for general travel enquiries and is not specifically directed at children.

We do not knowingly collect children's personal information independently. If you believe a child has submitted personal information without appropriate authorization, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices or applicable legal requirements.

Any updated version will be published on this page with a revised update date.

13. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact Rahi Tour using the contact details below.